If you have questions, we have answers…


I’m intrigued! How do I contact you and how does the process work?
First, thanks for being intrigued. We firmly believe we are an excellent choice among choices for your custom cabinetry. Please explore our website to discover a little more about us and see some of our work. Be sure to check back frequently, as we are adding new content all the time. You may contact us by phone anytime (919) 339-7300 or simply complete an Online Quote Request.
Who will install my cabinets?
We install all our cabinetry.
Can I get samples of available woods and finishes?
Because we build everything as custom and do not pull cabinets from stock or select from a catalogue, we do not keep an inventory of samples. For our design purposes we do have many examples of wood species, door styles, and available options and finish samples. We use these along with your sketches and/or magazine photos in the initial budget meetings to help direct the process in a positive direction. Once we have established a relationship with you and have an approved design, we will produce exact samples of your selected door design(s), species and finish(es) for your approval. We will not begin the fabrication process until these samples are approved.
Do I need a permit for my kitchen remodel?
Consult your local building department for the definitive answer. Typically, a kitchen remodel would require some electrical system modifications and as such would require an electrical permit which must be pulled by a licensed electrical contractor. Plumbing modifications or perhaps moving a wall would likewise require a permit and inspections. We are a licensed, bonded and insured contractor and as such we are able to help you in the permit process and can work under your permit or we can pull it for you. If you are unfamiliar with building permits and inspection, try to not let the fear of the unknown keep you from considering your remodel. Permits and inspections are there to help protect your investment. We are very experienced in these processes and as such can offer reassuring expertise. Just ask.
What are “rustic” cabinets?
The term “rustic” can refer either to the characteristics of the grade of wood being used, the finish or a combination of both. In general, rustic grades of wood refer to naturally-occurring physical defects in a wood species that are most often culled out by the lumber mill or cabinetry manufacturer as undesirable in a clear grade product. For example, natural defects considered undesirable in clear cherry would include: knots, sapwood, bird peck, checks, end-splits and spalting. However, in rustic cherry these would not be considered defects but rather characteristics which enhance the intended design. A rustic finish refers to processes in which the cabinetry is manipulated to create the illusion of age or distress. Artistically sanded edges, worm holes, rub-through and split joints are all examples of distressed finishing techniques. Rustic grades of wood are frequently combined with distressed finishes and hand-rubbed glazes to create a unique furniture-grade finish appearance. In the appropriate design application and when done correctly – and we do it correctly – rustic cabinetry can be a stunning focal point of your project.
When are the cabinets finished, before or after you install?
We can do either. It is more cost effective for us to finish your cabinetry in the controlled environment of our finish room (called pre-finishing) and if your cabinetry design is appropriate we prefer this approach.

However, some times it is imperative that the cabinetry be installed first and the finish field applied. More often than not we do a little of both on a project – pre-finish doors, drawer fronts and all exposed accessories in the shop but finish everything else on site, then bring all components together on site to complete the project.

No matter how we apply the finish, be assured that everything will professionally match the approved finish samples.

What wood species are available and are any better suited to kitchens than others?
We are a custom manufacturer and as such place no limits on your selection of wood species.

Between constant daily use, the introduction of cleaning solvents to the finish and the inevitable “wet” environment of a kitchen or bathroom your cabinetry will take a lot of unintended abuse.

But your cabinetry has to be able to maintain its furniture-like appearance and function, so in general close-grained hardwoods are better suited to the harsh environment of a kitchen or bath.

There are exceptions to every rule. Some close-grained hardwoods – alder for example – are rather soft and will show distress more than others such as maple, cherry or hickory.

Custom designed cabinetry
Custom cabinetry and design
How long does a kitchen remodel usually take?
Not to be rude, but the answer for us is precisely as long as it should. We don’t work within the constraints of a “lead time” because that can be misleading.

What we will promise is that we will communicate efficiently and effectively with you, your design professional, your general contractor and your contractor’s carpenters, plumbers and electricians.

They will all know precisely what your cabinet floor plans, elevations and section details look like and exactly how their fixtures and other finishes interact with your cabinetry.

These details will help eliminate wasted time and resources and help keep your project on time and on budget.

Do you use particle board in your cabinets?
The short answer is no.

All our cabinetry components are produced from furniture grade solid hardwoods and hardwood plywood.

This means no particle board, MDF or engineered components.

Having said that, keep in mind that we are a custom manufacturer and everything is made to your expressed specifications.

So if you want your cabinets to have melamine clad particle board interiors we will comply, although we will do our best to try to dissuade you.

Are painted cabinets less expensive than wood ones?
In general, the answer to this questions is yes; however, since all our cabinets are made using the same high grade materials and construction techniques the greatest influences on price are most often the style of door and the type of finish rather than paint versus wood.

So a cabinet using a complex door style and a specialty paint finish could be more expensive than the same layout using a simple door and a clear lacquer finish.

But we don’t charge for design consultation, so it doesn’t hurt to explore your options.

What door styles do you have available?
Having the ability to manufacture our own doors in-house or ordering from a vendor, we have virtually no limit to the door style available; however, as we become involved in the design process we may direct you toward or away from one door style or another depending on the design.

You may have seen a door style you really like, but if it’s not from the same period or style it may not look right.

Can you work with my designer?
Most of the time we work directly with you, the homeowner.

From the beginning of the project we spend a great deal of time helping you establish a budget and on the design process, so it’s imperative for us to establish a close relationship with the ultimate decision-maker.

This way we ensure that all of your concerns are addressed and all your questions are answered.

Of course we can also work with plans and designs from your architect or designer, either building straight from them or using them as a design starting point.

Who will install my cabinets?
We install all our cabinetry.
I’m intrigued! How do I contact you and how does the process work?

It’s always best, either for a remodel or new construction, to first establish a budget.

That can begin with an initial meeting to approximate the scope of the work. This is not the time to iron out the fine details. That will come later. Right now all we are trying to establish is:

  1. what is your current or desired lay-out;
  2. how many cabinets do you need to fit the space; and
  3. what do you want them to look like? We want to know what style of cabinetry you like, what wood species or finishes inspire you, what style of door is appropriate for the setting and what sort of features are important to you. Sketches (come on, everyone has napkin sketches), magazine clippings and photos help direct this process.

Once we have a clear picture of what you want, we can start to develop a realistic budget..

The way we work can be broken down into a few basic processes:

  • Establish the budget
  • Consider the options and complete the design
  • Enter into a contract
  • Produce engineering documents for effective communication
  • Fabricate your cabinetry
  • Finish and install
  • Toast the completed project!


Contact Edgewood Cabinetry for a Free Quote Today!

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Call (919) 339-7300 or request a quote online